Male' Water and Sewerage Company (MWSC) has introduced a new initiative aimed at assisting customers in clearing their overdue bills effortlessly. The bill penalty waiver programme, recently launched by MWSC, will remain in effect until the culmination of this year.
Under this programme, customers can have their incurred penalties waived by submitting a written or email request for a penalty waiver subsequent to paying the entire outstanding amount for their water bill or bills in a single lump sum.
MWSC is actively encouraging customers to take advantage of this opportunity to settle their outstanding water bills from previous months. Furthermore, the company urges all customers to pay their water bills promptly on a monthly basis, thereby ensuring the continued sustainability of its services. MWSC, being a state-owned enterprise, remains dedicated to delivering accessible and reliable water and sewerage services to its valued clientele.
Customers seeking additional information about the bill penalty waiver program are advised to contact MWSC's customer care centre or reach out via email. It is noteworthy that a similar programme was successfully conducted by MWSC in 2019, displaying the company's commitment to customer satisfaction and efficient bill management.